Case Studies

Read our customer’s stories and see how we helped them achieve their business goals and improve their business overall.

Innovating the handyman profession

Background

A local handyman’s business was doing well, but, like the projects he did for others, he felt there was room for improvement. At the end of 2017, he reviewed his website and felt the website could do with an improvement to standout from his competition.

Challenge

The problem was not knowing where to start. Did his whole website need to be revamped or only pieces of it? Was it mobile friendly? What could he add to make his website different? Thankfully, he knew who to turn to when he needed an honest assessment and achieve the improvements he had in mind.

Solution

Solutions by JoyGenea identified areas for improvement on the site, suggesting a revamp to a mobile friendly site. Working closely with the client to achieve his vision, JoyGenea added additional functionality to the site and setup a professional, clean design. In addition, she listened to the client’s request of standing out by developing a mobile app to allow customers to interact with his website and provide a simple, unique experience.

Results

After a few months, the new website was live and operational. Within a week of going live, he had positive feedback from customers and increased revenue. The client was impressed and excited to show off his website and mobile app to all his clients.

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Transforming Child Care Professionals

Background

A child care professional non-profit was excelling, but, felt their website was stuck in the past with no idea how to improve it. She was busy running the organization, but didn’t want her website to be a deterrent for other child care professionals. At the end of 2017, she decided it was time for a change.

Challenge

What seemed like a simple site was much larger than expected with over 30 separate visible pages. There were even more hidden pages and broken links to content. We were unable to reach out to the website administrator. The website needed to be started from scratch.

Solution

Solutions by JoyGenea identified the key areas on the website, designed a suitable wireframe and worked closely with the client to make sure her ideas and vision came to the forefront. JoyGenea added additional mobile-friendly functionality to the site and setup a professional, clean design. The content was finely crafted and reworked to fit the client’s specific requirements and organized for a more efficient and user-friendly customer experience.

Results

After a few months, the new website was live and operational. Within a week of going live, she had positive feedback from customers and increased revenue. The client was impressed and excited to show off his website and mobile app to all his clients.

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